Frequently Asked Questions - General FAQ

The below list is pursuant to:
1) Subsection 3.6.3 of ICANN's registry agreement with Afilias, which allows ICANN to direct Afilias to maintain the registration of domain names for use by ICANN and other organizations responsible for coordination of the Internet's infrastructure, and
2) ICANN Board Resolution 01.92, of September 10, 2001.

To the extent these names were not registered in the .INFO Sunrise Period, ICANN requested that these names be registered in ICANN's name prior to Open Registration. To the extent that any of these names is the subject of a successful Sunrise challenge that results in cancellation of the registration, they should be similarly registered in ICANN's name at that time.

Please note that this list is preliminary and subject to change at ICANN's direction.

aferikaborwa
afghanistan
afrikaborwa
afrikadzonga
afurikatshipembe
albania
algeria
americansamoa
andorra
angola
anguilla
antarctica
antarctique
antiguaandbarbuda
argentina
armenia
aruba
australia
austria
azerbaijan
bahamas
bahrain
bangladesh
barbados
belarus
belgie
belgien
belgique
belgium
belize
benin
bermuda
bhutan
bolivia
bosnaihercegovina
bosniaandherzegovina
botswana
bouvetisland
brasil
brazil
britishindianoceanterritory
britishvirginislands
bruneidarussalam
bulgaria
burkinafaso
burundi
caboverde
cambodia
cameroon
cameroun
canada
capeverde
caymanislands
centralafricanrepublic
ceskarepublika
chad
chile
china
christmasisland
cocos-keeling-islands
colombia
comores
comoros
congo
cookislands
costarica
cotedivoire
croatia
cuba
cyprus
czechrepublic
danmark
democraticpeoplesrepublicofkorea
democraticrepublicofthecongo
denmark
deutschland
djibouti
dominica
dominicanrepublic
easttimor
ecuador
eesta
egypt
eire
elsalvador
equatorialguinea
eritrea
ertra
espana
estonia
ethiopia
euroopanunioni
europaeischeunion
europaeiskeunion
europaischeunion
europeanunion
europeiskaunionen
europeseunie
falklandislands-malvinas
faroeislands
federatedstatesofmicronesia
fiji
finland
formeryugoslavrepublicofmacedonia
foroyar
france
frenchguiana
frenchpolynesia
frenchsouthernterritories
gabon
gambia
georgia
germany
ghana
gibraltar
greece
greenland
grenada
guadeloupe
guam
guatemala
guine-bissau
guinea
guinea-bissau
guineaecuatorial
guinee
guineeequatoriale
guyana
guyanefrancaise
haiti
heardislandandmcdonaldislands
holysee-vaticancitystate
honduras
hongkong
hrvatska
hungary
iceland
india
indonesia
iningizimuafrika
iran
iraq
ireland
isewulaafrika
islamicrepublicofiran
island
israel
italia
italy
jamaica
japan
jordan
jugoslavija
kalaallitnunaat
kazakstan
kenya
kiribati
kuwait
kyrgyzstan
laopeoplesdemocraticrepublic
laos
latvia
latvija
lebanon
lesotho
letzebuerg
liberia
libya
libyanarabjamahiriya
liechtenstein
lietuva
lithuania
luxembourg
macau
macedonia
madagascar
magyarorszag
malawi
malaysia
maldives
mali
malta
marshallislands
martinique
mauritania
mauritius
mayotte
mexico
micronesia
mocambique
moldova
monaco
mongolia
montserrat
morocco
mozambique
myanmar
namibia
nauru
nederland
nederlandseantillen
nepal
netherlands
netherlandsantilles
newcaledonia
newzealand
nicaragua
niger
nigeria
nippon
niue
noreg
norfolkisland
norge
northernmarianaislands
norway
nouvelle-caledonie
occupiedpalestinianterritory
oesterreich
oman
pakistan
palau
palestinianterritories
panama
papuanewguinea
paraguay
peru
philippines
pilipinas
pitcairn
poland
polska
polynesiefrancaise
portugal
puertorico
qatar
republicofkorea
republicofmoldova
republiquecentrafricaine
republiquedemocratiqueducongo
reunion
romania
russia
russianfederation
rwanda
saint-pierre-et-miquelon
sainthelena
saintkittsandnevis
saintlucia
saintpierreandmiquelon
saintvincentandthegrenadines
samoa
sanmarino
santasede-statodellacittadelvaticano
saotomeandprincipe
saotomeeprincipe
saudiarabia
Schweitz
senegal
seychelles
shqiperia
sierraleone
singapore
slovakia
slovenia
slovenija
slovensko
solomonislands
somalia
southafrica
southgeorgiaandthesouthsandwichislands
spain
srilanka
sudan
suidafrika
suisse
suomi
suriname
svalbardandjanmayen
sverige
svizra
svizzera
swaziland
sweden
switzerland
syria
syrianarabrepublic
taiwan
taiwanprovinceofchina
tajikistan
tanzania
tchad
terresaustralesfrancaises
thailand
togo
tokelau
tonga
trinidadandtobago
tunisia
turkey
turkiye
turkmenistan
turksandcaicosislands
tuvalu
uganda
ukraine
umzintsiafrika
uniaoeuropeia
unioneeuropea
unioneuropea
unioneuropeenne
unitedarabemirates
unitedkingdom
unitedrepublicoftanzania
unitedstates
unitedstatesminoroutlyingislands
uruguay
usvirginislands
uzbekistan
vanuatu
venezuela
vietnam
wallisandfutuna
wallisetfutuna
westernsahara
yemen
yugoslavia
zambia
zimbabwe

Each registrar was allowed to reserve up to ten (10) names under the terms spelled out in Exhibit E, Section V.5 of the Registry-Registrar Agreement that is part of ICANN's agreement with Afilias.

Afilias has been allowed to register the domain names listed in Appendix X of ICANN's agreement with Afilias, for its own use and for use in operating the registry and providing registry services. See sections 3.6.1 and 3.6.2 of the agreement.

These are .INFO domain names that are reserved for use by ICANN, IANA, and for DNS-related reasons, as detailed in Appendix K of ICANN's agreement with Afilias. For example, ICANN requires that all one-character and two-character .INFO domain names be reserved. See also section 3.6.3 of the agreement.

Several categories of domain names have been reserved and are not available for registration by the public. They are:

.INFO is the Internet's first unrestricted top-level domain since .COM, which began use in 1985. Intuitive, easy to use, and universally recognized, .INFO domain names are your opportunity to reach a worldwide audience with information about you, your ideas, or your organization. .INFO was launched in 2001 and currently has millions of registered users and hundreds of thousands of live sites.

Think of a domain name as a patch of land on the Internet, a unique electronic address where people host Web sites and receive e-mail. Some people like to think of their domain name as their "home" or "real estate" on the Web. Examples of domain names include afilias.info, cocacola.info, and redcross.org.

A "top-level" domain is what comes after the last dot in a domain name. The most commonly known top-level domains are .INFO, .COM, .NET, and .ORG. There are also country-specific top-level domains, such as .UK for the United Kingdom and .JP for Japan.

Anyone! There are no restrictions on who may register .INFO names. .INFO was created for general use around the world. Use your .INFO name for business, personal use, your organization — whatever you like.

Afilias makes no representations as to whether or not a particular domain name infringes upon any trademark or intellectual property rights.

Absolutely. Anyone anywhere in the world can reach .INFO domains through their Web browsers or e-mail.

.INFO has been created under the auspices of ICANN, the non-profit corporation that governs that management of the Internet's domain name system. ICANN designated Afilias as the official .INFO registry, responsible for administrating the .INFO TLD and turning it into a globally used resource.

A registry is an entity that maintains the master database of domain names for a particular top level domain (TLD). Afilias is the registry for the .INFO TLD.

The registry receives domain name information from registrars, who register domain names on behalf of registrants-people like you who would like to register and use a domain name. The registry puts that information into what is called a "zone file," which allows computers to route Internet traffic to and from domains around the world.

You can register .INFO domain names through any Afilias-authorized .INFO registrar.

Each registrar determines its own prices and policies for domain name registrations. In addition, most registrars offer additional services, such as Web site hosting, that may be of interest to you.

To find out if a name is available — or to find out who registered a particular name — use our handy .INFO WHOIS search. This database contains every .INFO domain name in existence.

.INFO names can contain the English-language letters A through Z, and the digits 0 through 9. You can also use hyphens, but hyphens cannot begin or end your domain name. Spaces and special characters (such as !, $, &, ë, and so on) are never permitted. The minimum length is 3 characters, and the maximum length is 63 characters (excluding the "http://www" and ".info" portions).

At this time, .INFO supports some multilingual domain names in foreign character sets. Please see more information here.

The .INFO WHOIS will generally be updated within five (5) minutes of a change being received. Changes are sent to the Afilias registry by your registrar. If there is a significant delay, you may want to call your registrar's customer support line.

Once the registry has been updated, the information in our database is shared with the Internet's zone files worldwide. This sharing process is called "propagation," because the new information about your domain spreads or propagates across the Internet. The zone files are propagated frequently, every day of the year. We cannot control the rate at which the millions of name servers on the Internet are updated, but generally your domain should be available to Internet users within a very short period.

You must change your domain name information — such as contact information — through your registrar. Your registrar then submits these changes to the registry. The speed at which your change is made — and therefore the speed at which it shows up in the registry and the .INFO WHOIS — depends on your registrar. It is important to note that each registrar may affect information about only the domain names for which it is responsible.

Names can be transferred from one registrant to another registrant at any time.

For more information about these transfer restrictions, please see Exhibit E, sections V.3 and V.4 of the Registry-Registrar Agreement, which is part of ICANN's agreement with Afilias.

Each domain name record in the .INFO WHOIS has a "created on" date, which is the date that the record was created in the registry database.

Registrars take the registration data you give them, and then they transmit the data into the registry. The information you see in the .INFO WHOIS fields is exactly what was submitted by your registrar to Afilias.

If the data in your domain name record is incomplete, has extra data, or data different from what you gave the registrar, please contact your registrar.

To make a change, you must send a request to your registrar, who will then put the request through to the .INFO registry. Afilias is not allowed to change records directly for registrants. This procedure is true of all domain name registries.